Polat Thermal Hotel Pamukkale, Pamukkale ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Karahayit Mevkii, Pamukkale, Turkey

Polat Thermal Hotel is a five-star thermal hotel in Karahayit, featuring comprehensive wellness facilities, including thermal pools and spa services. The hotel includes various accommodation options and dining facilities, catering to diverse guest needs.

Rooms & Amenities

Polat Thermal Hotel accommodates 257 rooms, offering five categories, including standard, deluxe, suite, honeymoon, and deluxe villa options. Rooms range from 26 to 1291.5 ft², featuring amenities like Wi-Fi, LCD TVs, mini-bars, and private bathrooms.

Dining & Entertainment

Dining options at Polat Thermal Hotel include on-site restaurants offering a range of culinary experiences. The property features a poolside bar and offers free barbecue nights for guests.

Wellness & Spa

The wellness facilities include a state-of-the-art spa with various massage therapies, a hot tub, sauna, and Turkish bath. The hotel provides thermal water pools known for their healing properties, approved by the Ministry of Health, with treatments targeting various ailments.

Business & Services

Polat Thermal Hotel features meeting rooms capable of hosting up to 450 guests, equipped with modern technical facilities. Additionally, the hotel is located 49.5 miles from Denizli Cardak Airport and offers services tailored for both leisure and business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

26 m²

Bed options:

1 King Size Bed

Garden view

Heating

Bathtub

room details

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Family King Suite

Max:

2 persons

Bed options:

2 Single beds

room details

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King Suite

Max:

2 persons

Bed options:

2 Single beds

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Pamukkale 3.0 mi

Airports

Denizli Cardak (DNZ) 48.0 mi

Usak (USQ) 106.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Thermal Pools

“The hot water spring was a standout feature, providing a soothing experience that rejuvenated both body and mind.” view full review

Fun for Kids

“The hotel offers six exhilarating water slides that kept my children entertained for hours. A definite highlight for family stays!” view full review

Inclusive Dining

“Having breakfast, lunch, and dinner included made our stay stress-free, and we were pleasantly surprised by the variety available.” view full review

Refreshing Swimming Pools

“The two pools were a perfect escape, with a great temperature that made swimming a good experience any time of day.” view full review

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Elevator
Currency exchange
Sundry/Convenience store
Gift/Newsstand
Beauty salon
Fireplace

Sports & Fitness

Exercise gym
Mini golf
Fitness studio

Services

Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Newspaper service
Bell staff/Porter
Computer connection

Dining

Breakfast
Restaurant
Poolside snack bar
Coffee/Tea in lobby
Free breakfast

Business

Meeting/ Banquet facilities

Children

Children's pool
Water slides

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Night club
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Library

Room features

Air conditioning
Heating
Mini-bar
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Karahayit Mevkii, Pamukkale, Turkey

Map view

Karahayit Mevkii, Pamukkale, Turkey

City landmarks

20190 Pamukkale/Denizli

A1 Travertines of Pamukkale

2.5 mi

Good view on the valley

2000 ft

Denizli

Hierapolis & Pamukkale

1.7 mi

Karahayıt

Karahayit Kirmizi Su

4900 ft

Karahayıt

Pamukkale Tandem Paragliding

2500 ft

Street market

2900 ft

View of the sunset

4000 ft

Karahayit red water spring

4300 ft

Ancient ruins

4900 ft

Beyazıt

KARAHAYIT Falls

1.2 mi

Tomb 176

1.3 mi

Tomb 170

1.3 mi

Northern Necropolis

1.4 mi

Aurelius Ammianus Menandrianus

1.4 mi

Tomb 162

1.4 mi

Hierapolis Necropolis

1.4 mi

Northern Necropolis of Hierapolis

1.4 mi

Necropolis

1.5 mi

Bayram Yeri Mevki Saraylar Mah. 459. Sok. No:10 Denizli Merkez

Ataturk & Ethnography Museum

1.9 mi

170 km (105 mi) from Selcuk on Rte. E87

Pamukkale Thermal Pools

2.5 mi

Tumulus 51

1.6 mi

Latrine

1.7 mi

Public Building

Hierapolis Roman Baths

1.7 mi

Baths - Basilica

1.8 mi

Agora

1.8 mi

Mall

Domition gate

1.8 mi

Suburban Greek Theatre

1.9 mi

Parks

Pamukkale Natural Park

2.5 mi

Frontinus Gate

1.9 mi

Northern Roman Gate

1.9 mi

Nearby

Karahayıt

Karahayit Kirmizi Su

3700 ft

Restaurants

Haci Serif

2200 ft

Yunus Emre Mah. S. Demirel Bulv. No: 22

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

6.4/10

Nice

Rooms

5.0

Location

7.1

Service

7.1

Dining

5.9

Buddy

United States of America, January 2025

6.8/10

My stay at the hotel was a mixed bag; while I appreciated some aspects like the thermal baths and the dedication of the staff, I found the rooms in need of serious renovation and the dining options lacking. The thermal facilities were great but the general state of cleanliness was concerning, which overshadowed the otherwise pleasant experience. Overall, it was a decent place but not without its flaws.

Rooms

6.0

The rooms were clean but in desperate need of renovation. We reported a leak in the shower, but there was no follow-up from the hotel staff.

Service

9.0

The service was quite commendable, particularly from Murat, who went above and beyond to ensure we were comfortable.

Location

7.0

The hotel is located a bit off from the main attractions, making it somewhat inconvenient for quick outings.

Dining

5.0

The dining experience was lacking in variety and closed too early, which left us without dinner on the first night.

Facilities

7.0

The thermal baths were the highlight of my stay, but the overall facilities could use more attention for maintenance.

James

United States of America, January 2025

8.0/10

The hotel has a beautiful design and excellent thermal baths, which were a highlight of our stay. The staff, especially Murat and Erkan, really went above and beyond to make us feel welcome. However, the rooms could use some renovation, and we encountered some issues like a leaking shower that weren't addressed promptly. Overall, if you're looking for a place with great thermal experiences and friendly service, this hotel might be a good choice, but be prepared for some inconsistencies.

Rooms

7.0

The rooms were comfortable, but in need of renovation, especially with a leaking shower that was reported but not fixed.

Service

9.0

The staff were friendly and helpful, particularly Murat, who consistently checked on our comfort.

Location

8.0

The hotel is conveniently located near Pamukkale attractions, making it easy to visit the area.

Dining

7.0

The dining options were pretty good, but the variety could have been better, especially if you arrive late.

Facilities

9.0

The thermal baths were fantastic and were the main reason for our visit, offering a relaxing and healing experience.

William

United States of America, January 2025

6.6/10

The hotel had a mix of experiences; while some reviews praised its hospitality and dining, others highlighted cleanliness issues and noise disturbances. The thermal baths were a highlight for relaxation, but the state of the rooms left much to be desired. It seems to be a hit-or-miss depending on your luck with the room assignment.

Rooms

5.0

The rooms were comfortable, but definitely need renovation as there were issues like a leaking shower. It felt outdated in certain areas.

Service

9.0

The service was excellent, with staff going above and beyond to help. Special mention goes to Murat for his attentiveness.

Location

7.0

The location was decent and allowed easy access to local attractions like Pamukkale.

Dining

5.0

Dining options were limited and the restaurant closed early, which was a bit of a hassle.

Facilities

7.0

The facilities included thermal baths and multiple pools, which were enjoyable but not without their maintenance issues.

Peggy

United States of America, December 2024

7.2/10

We had a mixed experience at the hotel. On one hand, the thermal baths were rejuvenating and the staff displayed genuine Turkish hospitality, making our stay pleasant. On the other hand, the condition of our rooms left a lot to be desired, as they were poorly maintained and not clean. It's worth considering if you prioritize amenities over room quality.

Rooms

5.0

The rooms were unfortunately dirty and in need of renovation, with issues like moldy silicone and leaking showers.

Service

7.0

The staff were friendly and went out of their way to assist us, but seemed overwhelmed when we raised concerns about our room condition.

Location

8.0

The hotel's location near Pamukkale was convenient for visiting local attractions, which we appreciated.

Dining

6.0

While the food was delicious, the dining experience was affected by the cleanliness of the dining area, which felt a bit lacking.

Facilities

9.0

The thermal baths were the highlight of our stay, providing a unique and enjoyable experience.

Herman

United States of America, October 2024

5.0/10

I had a disappointing experience at this hotel. While the reception staff was welcoming, the rooms were dirty and in desperate need of renovation. I left after one night instead of staying for two, as the facilities were lacking and the noise was unbearable at night. There were some good aspects like the tasty food, but overall, I wouldn't recommend this place.

Rooms

5.0

The rooms were dirty and run down, with hair on the floor and stained towels.

Service

5.0

The reception staff was friendly, but they did not address the issues we encountered.

Location

6.0

The location was convenient for visiting Pamukkale, but that didn’t make up for the hotel’s poor conditions.

Dining

7.0

Dinner was tasty, but the tablecloths were dirty, which was off-putting.

Facilities

5.0

The facilities were minimal, with insufficient seating around the pool.

Jerry

United States of America, October 2024

5.0/10

Our stay at this hotel was quite disappointing, mainly due to the condition of the rooms and the overall management. While we received a warm welcome upon arrival, we quickly realized that the cleanliness and maintenance of the rooms were far from acceptable. On the bright side, the food was tasty and the thermal baths were a lovely experience. Unfortunately, the negative aspects outweighed the positives during our visit, leading us to leave early without a refund.

Rooms

5.0

The rooms were dirty and run down, with a leaking shower and stained towels.

Service

5.0

The reception staff seemed indifferent to our complaints about the room conditions.

Location

7.0

The hotel is conveniently located for accessing local attractions, but that didn't make up for the other issues we faced.

Dining

6.0

The food was tasty, although the dining area could have been cleaner.

Facilities

5.0

The facilities, including the thermal spa, were not well-maintained and were off-putting due to cleanliness issues.

Thomas

United States of America, September 2024

6.4/10

Our stay at Polat Thermal Hotel was a mixed bag. While we enjoyed the friendly and helpful service, especially from Murat, and the thermal baths were quite beneficial, the rooms left a lot to be desired. They were comfortable, but definitely in need of some renovation, and we encountered issues like a leaking shower without any follow-up from the staff. Overall, the hotel provides a unique experience with healing waters, though improvements are needed in cleanliness and facilities.

Rooms

6.0

The rooms were clean and comfortable, featuring a small balcony, but needed renovation; we had a leaking shower that wasn't addressed.

Service

7.0

The service was helpful, with staff like manager Murat going above and beyond, but some communication issues were frustrating.

Location

8.0

The hotel is located conveniently near Pamukkale attractions, which is a plus for visitors.

Dining

5.0

Dining options were lacking with limited hours; we missed dinner on our first night due to early closing.

Facilities

6.0

The thermal baths were excellent, but overall facilities need improvement, especially regarding cleanliness.

Ronald

United States of America, August 2024

7.4/10

My stay at Polat Thermal Hotel was quite enjoyable overall. The rooms were clean and comfortable, although they could use some updates. The staff was incredibly friendly, particularly Murat, who went out of his way to ensure we felt welcomed. While the dining options were good, they lacked a bit in variety. The thermal baths were the highlight of my visit, providing a relaxing and rejuvenating experience. However, the location was a bit off from other attractions, which made getting around slightly inconvenient.

Rooms

7.0

The rooms were clean and comfortable, though they need some renovations. We encountered a shower leak and didn't see any follow-up from the staff about it.

Service

8.0

The staff was very friendly and helpful, especially Murat who seemed to genuinely care about our comfort. However, there were moments when service felt a bit slow during check-in.

Location

6.0

The hotel was located a bit off the main attractions, which made it slightly less convenient for exploring the area. Still, it offered a unique and natural experience.

Dining

7.0

The dining experience was decent; however, the options were somewhat limited and closed early, which affected our ability to dine at the hotel.

Facilities

9.0

The thermal baths were excellent and offered a unique experience. The pools were enjoyable too, certainly a memorable aspect of the stay.

Daniel

United States of America, August 2024

7.6/10

I had a really nice time at the hotel, especially enjoying the thermal pools and the fresh food available. The rooms were spacious and comfortable, although they could use some updates. The staff was incredibly attentive, making sure my stay was enjoyable, but I found the dining options a bit lacking in variety and hours. Overall, it was a good experience, but some improvements would help elevate it.

Rooms

7.0

The rooms were spacious and comfortable, with a nice little balcony. However, they need some renovation as I reported a shower leak, but there wasn't any follow-up.

Service

8.0

The staff was quite helpful, especially the manager Murat, who made sure everything was fine. They were responsive to needs, but there were some instances where communication could improve.

Location

7.0

The hotel is set a little off the main attractions, but still in a pleasant area. It's only a short ride to Pamukkale's famous sites, which is a plus.

Dining

5.0

The dining experience was a bit disappointing as the meals seemed somewhat bland and closed early, which meant I missed dinner on my first night.

Facilities

9.0

The thermal pools were definitely a highlight, providing a unique and enjoyable experience. I appreciated the variety of pools available.